Unemployment Summary

Overview

Updated 04/11/2025

 

The unemployment tracker is a module within the Avionté Core application that allows users to manage, track, and process unemployment insurance claims for employees. The system provides functionality for searching, viewing, editing, and documenting unemployment claims throughout their lifecycle.

Main Components

1. Search Functionality

• Multiple search types (Employee Name, SSN, Claim Number, User Name, Employee ID, Last Four SSN)
• Field Chooser for customizing displayed columns
• Search Options Panel with filtering capabilities
• Export and print options for search results

2. Summary Section

Displays current data for unemployment entries with information grouped into:

• Unemployment Info: Basic claim details (claim number, employee name, work history, earnings)
• Charges: Benefit amounts (maximum, weekly, potential charges)
• Shortcuts: Quick access to related functions (edit, employee info, messages)
• Status: Claim status indicators and determination information

3. Detail Section

Used for editing claim information with:

• Unemployment Info: Core claim data
• Dates: Important timelines for the claim process
• Status/Notes: Current status, determination, and free-text notes
• Benefit Charges: Financial tracking of benefits paid

4. Supporting Features

• Messages: Recording specific details about claims
• Dates: Tracking important anniversaries related to claims
• Users: Managing relationships between users and claims
• Documents: Attaching and managing relevant documentation
• Assignment: Viewing and editing assignment data
• UE Calculator: Computing unemployment earnings and company chargeback

Key Workflows

1. Searching for Claims: Using various criteria to locate specific unemployment records
2. Claim Processing: Tracking status changes from initial filing through determination
3. Appeal Management: Documenting and tracking appeal processes
4. Documentation: Attaching supporting files to claims
5. Financial Tracking: Monitoring benefit charges and potential employer costs

System Integration

The unemployment tracker integrates with other parts of the system including:

• Employee records
• Assignment data
• User management
• Document storage

Avionté provides a comprehensive tool for managing unemployment claims from initial filing through resolution, with detailed tracking of all associated information, documentation, and financial implications.

 

The Summary view provides a comprehensive dashboard of the current unemployment claim, displaying key information and offering quick access to various editing and viewing functions. This page is organized into five distinct categories: Unemployment Info, Charges, Shortcut, Status, and Option, each containing related data elements for efficient claim management.

 

Unemployment Info

Claim Number	The identification number associated to the unemployment claim.
Name	Employee's full name.
Last Assignment	The assignment the employee was on before filing for unemployment.
Last Pay Rate	Employee's rate of pay before filing for unemployment.
Weeks Worked	Number of weeks the employee worked.
Total Hours Worked	The sum of all hours worked by the employee.
Avg Pay Per Week	Employee's average amount of weekly pay.
Total Earnings	The sum of all the earnings the employee earned.
Date of Hire	The date the employee was hired.

Charges

Max Benefit	The total benefit the employee can receive from unemployment.
Weekly Benefit	The amount the employee will receive each week from unemployment.
Potential Charges	Charges that can apply to the employee's unemployment.

Shortcut

Note: The Shortcuts group can be customized by right-clicking on the group and selecting the option you want displayed from the pop-up menu. 

Edit Unemployment	Navigates to Unemployment > Detail page where editing is enabled.
See Employee	Navigates to the Employee > Summary page for information about the selected employee.
Auto-Match	Generates an Auto Match window that enables a method of Advanced Search.
Log Message	Navigates to the Unemployment > Message page where a user may create and send a note about the unemployment entry.
Refresh	Updates the page with any new information about the unemployment entry.

Status

Status	Indicates if activity is currently taking place on the claim - open or closed.
Determination Status	The status of an unemployment claim while it is being considered - Appeal Pending, Appeal Lost, Employee Working, Appeal Won, Benefits Expired, Determination - Unfavorable, Fav. Determined, Hearing Set, Protest Waived, and Unfav. Determined.
Reason Status	The reason for the determination status - Company Appeal, Disallowed Claim, Employee Appeal, Final Loss, First Notice, Ineligible, and Pending.
Next Step	Subsequent actions that will be taken in the appeal process.

Status - Check Boxes

Terminated by Employer	Select if the employee was terminated by their employer from their previous job.
Separation Info Needed	Select if details on the employee's separation from their last employer are needed.
Claim Not Chargeable	Select if the Unemployment claim is chargeable to the employee's previous employer.
Protestable	Select if the unemployment can be protested by an employee's old employer.
Appeal Pending	Select if an appeal has been filed.

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