Admin Portal - Security Questions

Overview

Updated 07/28/2021

 

The Security Questions option in the Admin Portal provides a way for administrators to edit and add security questions used for assisting users when retrieving their passwords.

Note: This feature is available in Avionté version 13.2 and subsequent versions.

To access the Security Questions page, log into the Admin Portal and click the Home link. In the left-hand menu panel, click Security Questions. The Security Questions page appears.

View and update existing questions

To view and update existing security questions, click the respective Edit link. The fields for that feed are populated with information such as:

1. To view and update existing security questions, click the respective Edit link. The Question Detail window appears.
   
   
   
   
2. To change the order in which the question appears to the user in relation to other questions, change the Sort Order value as needed (0 - 99, with the value of 99 indicating to display last).
   
   
3. In the Question text box, edit the question if needed.
   
   
4. Check the Show On Web option to make the question visible in the web portals.
   
   
5. In the list of branches, you can select the branches to which the question is to be made available.
   
   
6. Click Update when finished making changes.

Add a new question

To add a new question, follow the steps below:

1. On the Security Questions page, click the Add Question link. The Question Detail window appears.
   
   
   
   
2. Complete the fields as described above in View and update existing questions.
   
   
3. Click Update to add the question.

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