Reissue a Paycheck

This article is part of series that describes the considerations and processes when correcting a payroll check.

Paycheck Correction Overview

Reverse a Paycheck

Void a Paycheck

MatrixReissue.png

 

If a check has been lost or damaged to the point that it can't be deposited, it should be reissued. 

A reissued check will have a different check number than the original check. 

 

Reissuing a paycheck will affect the Tax Report. Taxes are always tied to the date on the check. If the check was issued in Q2, and was reissued in Q3, the reissue will be shown in Q3. The reissue will not appear in Q2. 
 
 

Tutorial Video

 

 
 

Process

  1. From the Main Menu, navigate to Back Office > Paycheck 

  2. Perform a search as needed to display results in the Paycheck search grid.

  3. Select the paycheck by double-clicking on its row.

  4. Click the Actions menu.

  5. Click Reissue Paychecks. The Reissue Paycheck window displays.

  6. Fill in the fields with the appropriate information: 



    Note: The Errors & Warning tab is only available in versions 16.1 and newer. 


    Field Description
    Accounting Period

    Select the appropriate accounting period.

    Note: Avionté best practice is to process any paycheck corrections in the current accounting period.
    Check Date

    If the original check and the corrected check are issued in the same filing year, set the date to either today's date or a date in the future.

    Note: All corrections should be made in the current accounting period when possible. Do NOT backdate the check date unless it meets the special circumstance outlined below. Manipulating this information will affect quarterly and year end tax filings.

    If the original check was issued in the previous year (i.e. December 2017) and the correction is processed in the current year (i.e. any time in 2018), set the check date to the last day of the previous year (i.e. December 31, 2017). Processing the correction in this way will avoid negative wages in the current year.
    Note: If the check correction was processed across filing years, as described above, it is necessary to amend the previous year filings. Consult your financial adviser for more information.


    In versions 16.1 and newer, the config option CheckCorrectionWindow controls the window in which the date can be set. A red exclamation point  will appear next to the Check Date field indicating the chosen date falls outside of the window. View the CheckCorrectionWindow help page for more information.

    Run Type "Check Reissue"
    Bank Select the Bank account that will be used to process this reissued check.
    Description Enter information regarding the reissue of the check.
    Note: This field is optional.
    Reissue Fee Enter any fee that you wish to charge for the charged for the check reissue (i.e. recovered stop payment fee, processing and handling, etc.) The amount entered will be deducted from the check.
  7. Click Finish. The check is processed, and a message will appear once the paycheck reissue has been processed.
    Note: Certain DRMs will run prior to the batch process, and any errors will appear in the Errors & Warning tab. 


    • Mark the Approve checkbox to approve of any warnings.
      Note: The user will have to cancel the batch and fix severe errors prior to processing and posting the batch.  
    • Click Finish to finish the batch processing.
       
  8. Click OK to close the message.

  9. On the Print/Post Checks tab, Avionté will generate the next check stub number. Set the Start Check Number to the number of the first check in the batch. 



  10. Click Print Checks to print the check. The Report Viewer window appears and displays the check.



  11. Click the Print button to send the check to the designated check printer.

  12. Close Report Viewer after printing.

  13. A message appears asking to confirm that the check printed correctly. Click Yes or No. (If No, review the steps above, make the necessary changes and try reissuing the check again.)

  14. A message will appear once the paycheck reissue has been processed. Click OK to close the message.

  15. Click Finish.

 

 

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