This article is part of a series that describes the considerations and processes when correcting a payroll check.
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If a problem has occurred with an employee's check, the issue can be corrected by voiding, reversing, or reissuing that specific check. The action taken will depend on the check's current status — whether the check is in hand, lost or damaged, or already deposited. If a check needs to be corrected, a corresponding invoice correction may also need to be completed. This article covers processing paycheck corrections only.
For instructions on processing an invoice correction, see the Invoice Corrections article.
Reversing a paycheck affects tax reporting in Avionté and Greenshades. The check date is used for tax reporting to accurately show when a check was cut and what taxes were processed with that check.
Correcting the check date is not always necessary — totals balance out if checks were cut in the same reporting period (e.g., same quarter or year). Payroll corrections from a previous reporting period can be backdated, but this will require tax filing corrections and amendments for the prior year or quarter.
If backdating a check is necessary, consult Avionté Support before moving forward.
Video Tutorial
Correction Methods
There are three types of payroll corrections: void, reverse, and reissue. Choose the correction method that fits the situation and see the corresponding articles for step-by-step instructions.
Void
Void the check if you or the employee has the physical check in hand and it has not been deposited, lost, or damaged. Voiding the check cancels it so it cannot be deposited. Note that voiding in Avionté may not automatically void the check at your bank — consult your bank to confirm the employee cannot cash it.
Reissue
Reissue the check if it has been lost or damaged and cannot be deposited — for example, if it fell out of a wallet, was thrown away, or went through the wash.
Reverse
Reverse the check if the funds have already been cashed or deposited via ACH.
Reverse a Paycheck with Transaction-Level Adjustments
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