The AR Post Payment wizard can be accessed from the AR Actions menu or the corresponding shortcut buttons.
Using the AR Post Payment Wizard
The wizard is separated into two tabs - the AR Post Payment Wizard tab and the Customer Invoice Selection tab.
AR Post Payment Wizard Tab
Enter information in the Customer Payment Info group
The name or ID for the paying customer.
A full or partial value for which to search.
The desired customer from the generated drop-down list. You may be prompted to use the unapplied cash for the selected customer; confirm or deny.
The date the check was received.
The date the check was sent.
The number on the check.
The dollar amount of the check.
Enter information in the AR Batch Info group:
This field is auto-populated with the current date.
The accounting period to which this check will apply.
The type of batch that will be created - Payment, Bill Correction, End of Year, etc.
The bank through which the payment will be processed.
A free-text field used to describe this batch.
Click the Next button.
Customer Invoice Selection Tab
Note: Sorting is available for these columns. When a header is selected, the row will sort based on:
Invoice # - Alpha/Numeric sort
Invoice Amount - Amount value sort
Payment Amount - Amount value sort
Finance Charge - Amount value sort
Invoice Date - Date sort
Branch - Alpha/Numeric sort
OriginalBalance - Amount value sort
The invoice search uses alphanumeric sorting by default. For added sorting capability, enable the Config Option UseBestGuessInvoiceNumberSort. If enabled, the system will attempt to guess if the invoice number is a true number; if not, it will try to sort the column as text. This article: Config Option - UseBestGuessInvoiceNumberSort contains more information.
Ensure the auto-populated information is correct in the Customer Name, Department Name, Check Name, and Post Date fields.
Select the invoice(s) to which payment will be applied.
To avoid paying off a transaction in full, replace the value in the Payment Amt column with the desired amount.
Note: Items with a negative payment amount are unapplied cash for this customer and can be used to lower the amount due.