AR Statement Letter


Updated 06/24/2021
An AR Statement Letter contains details about an invoice including the invoice number, amount paid, finance charges (aka "late fees" - visit the Customer Back Office Setup - Billing Setup article for details), and the remaining balance due. You can generate a statement letter for all of the customers available to a user by just clicking the View Aging Report button, or specific customers and branches can be selected using the AR Selected Customer grid. 

To use the AR Selected Customer grid:

  1. Select either Customer or Branch.

  2. Enter the name of the customer or branch in the Customer Name field. Customers or branches matching the entered value will populate below the field.

  3. Select each entity individually, or click the All check box located to the right of the Customer and Branch options.

  4. Click the Statement Letter button to open a Statement Letter for the selected entities.


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