AR Create a Credit Memo

A Credit Memo is an AR section invoice type used to apply credit to a customer's account. A Credit Memo can be created from the Accounts Receivable (AR) home screen.

• Posting AR Payments
• Creating a new AR Batch

Create Credit Memo

1. Go to the Back Office section (Main Menu)
2. Click on AR
   1. Select the desired batch or create a batch if necessary.
      Creating a new AR Batch
      
      
      
      
3. Click on the Actions button
4. Click on Create New Invoice
   
   
   
   
5. Enter information into the following fields
   1. Customer: Type the name of the Customer and press <ENTER> to display the list
   2. Transaction Type: Select the appropriate Transaction Type
   3. Department: 
   4. Employee: 
   5. Bank: Select the appropriate Bank
   6. Invoice Type: Select CM (Credit Memo)
   7. CM Reason: Free Text Field is limited to 50 characters.
   8. Invoice Date: This defaults to today's date
   9. Invoice Amount: This must be a negative amount to process correctly
   10. Invoice Number: Create or update the Invoice Number or use the system invoice number option
   11. System Invoice Number (checkbox): 
       Transaction Types
       
       
       
       
   12. Click on the Finish button
       
       

Examples

Customer Invoice section

Notice the Invoice listed on the Customer Record

Invoice Status report

Notice the Credit Memo from the Invoice Status report

• Invoice Status report