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Self-Serve Utility - Remove Global Cash Card Error

Allows the user to remove errors generated through the initial loading of a Global Cash Card. This utility only allows the removal of errors for the account type of “Global Cash Card.”  

 

Requirements

The user must have access to Admin Tools.

 

AQ Parameters

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Parameter Description
EmployeeID The unique ID of the Employee.
Phase

Value is either Analysis or Commit.

Select “Analysis” to view errors attached to an employee

Select “Commit” to remove errors associated to the selected employee.

  • An analysis is recommended before committing a change.  

 

 
 

User Access

  1. Navigate to Start Page > Actions menu > Admin Tools > Category = System > Report > Report tab
  2. Type the name of the targeted AQ in the Title column to search for the report by name.
    AddAQ1.png

  3. Click the row of the report in the grid.
  4. In the Report Users section, select User or Group.
  5. Place a check mark in the User or Group check box to enable the report for that user or group.
  6. Click Save.
  7. A "Save Complete" confirmation pop-up displays. Click OK. The AQ is now available to the selected user or group. 
    • The application may have to be restarted for the AQ change to take effect. 

 

Usage

  1. From the Main Menu, navigate to Report > Reports
  2. From the Report Category list, click Self-Serve Utilities.
    AQMain.png

  3. Select the AQ from the Report area on the right. The AQ opens in a new window.
  4. Enter the EmployeeID of the cash card using employee. 
  5. In the Phase row, select Analysis or Commit from the value column's drop-down menu. 
    • Note: an analysis is recommended before committing a change.  
      mceclip2.png

Results of using the Utility

Errors associated with the initial loading of the Global Cash Card are displayed in the message are.  
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