This article explains how YOU (as a user of the Avionté application) set up a new customer in your Avionte application.
This article is not designed to get your own company set up with the Avionté application. For that, Avionté provides an Implementation, Client Management, and Support Department process to initiate new Avionté customers.
Add a New Customer
Click the New Customer button from any Front Office > Customer > Sub-Menu Item to open the New Customer wizard.
The New Customer Wizard is separated into 10 tabs - New Customer, Contact Role, Skill, Certification, Date, Requirement, Sales/Service, Rates, Revenue Opportunity, and Extra.
This document is separated according to those 10 tabs. To create a new customer, populate the fields in each tab according to the field definitions below.
New Customer Tab
Basic customer contact information is entered into the New Customer tab.
|Branch Name||Name of the branch associated with the customer.|
|Status||Indicates the type of relationship you have with the customer.|
|Customer Name||The name of the customer being created.|
|Department Name||The name of the customer department.|
|Address Type||From the drop-down menu, determine whether this is a main address, billing address, etc.|
|Country Code||Indicate whether this is a US or Canadian customer|
|Street 1||The street address for the customer.|
|Street 2||The street address for the customer.|
|City||City where the customer is located.|
|State/Province||The state or province where the customer is located.|
|Zip Code/Postal Code||The zip or postal code where the customer is located.|
|GEO Code||This menu will auto-populate after the zip/postal code has been entered.|
Contact Method Group
- Select a contact method from the drop-down menu at the top of the of the Contact Method group.
- Enter the contact criteria in the field below.
- If the contact method is a primary phone number for the customer, select Main Number from the drop-down and then enter the digits for the number in the field below.
- Click the Add button to include the contact method in the grid of the Contact Method group.
Under the Users group, select the appropriate user from the drop-down menu for the associated type.
Click the Next button to continue or, if available, click the Finish button to save data and navigate to the customer summary.