Overview
Updated 02/15/2022
Sense is the automated communication and engagement technology chosen by the world’s leading staffing firms.
Note: If there is a mismatch in the timestamps it is because the message text displays browser time (as sent over by Sense) while the timestamp will always be in UTC.
Sense Integration in Classic
Integration Details
Integration Setup for Engage
Employee Data Mapping
Customer Data Mapping
Contact Data Mapping
Order Data Mapping
Assignment Data Mapping
User Data Mapping
Sense Integration in Classic
- Sense Engage – Automated outreach across email and text, NPS surveys, data enrichment, and robust analytics power coordinated communication and engagement.
- Sense Messaging – Two-way texting solution (including mobile apps, scheduling, broadcasts, templates, and more).
- Personalize, automate, and optimize each step of the talent journey with event-triggered workflows.
Integration Details
We now have an integration with Sense where we are sending employee, user, customer, contact, order, and assignment data in an automated fashion. Updates made to employees, users, customers, contacts, orders, and assignments are also sent to Sense.
- Prerequisites: Hosted, Classic
- The first data send is used to bulk load Sense with all the employee, user, customer, contact, order, and assignment records.
- Data update files are then sent 3 times a day:
- 4am, 12pm, and 6pm CT.
- 4am, 12pm, and 6pm CT.
- File Type: .csv
Integration Setup for Engage
For customers using integrated messaging through Engage, users are required to have an email in Avionte. In order to add an email address to a user record, follow the process listed below
- Click on the Admin Tools button
- Double click on the Employer
- Click on the User Tab
- Click on the Add/Edit button
- Add Contact Method: Personal Email, Check Is Primary.
Employee Data Mapping
Data |
Avionte Screen & Field |
Logic |
Branch |
Summary > Branch Name |
|
EmployeeID |
Summary > Employee ID |
|
LastName |
Detail > Last Name |
|
FirstName |
Detail > First Name |
|
MiddleName |
Detail > Middle Name |
|
SSN |
Summary > SSN |
|
EmployeeStatus |
Summary > Status |
|
Street1 |
Detail > Street 1 |
|
Street2 |
Detail > Street 2 |
|
City |
Detail > City |
|
County |
Detail > Geo Code |
|
State |
Detail > State |
|
ZipCode |
Detail > Zip Code |
|
EmployeeOrigin |
|
System generated value that indicates how the employee record was created |
DateofBirth |
EEO > Date of Birth |
|
Gender |
EEO > Gender |
|
AgencyName |
Detail > Agency/Vendor |
Agency associated with the employee, for non-W2/1099 employees only |
IsW2 |
Detail > W2 |
IsW2 checkbox value · True: If employee is a W2 employee · False: If employee is a non W2 or a 1099 employee |
USWithholdingType |
Payroll > Tax > US Withholding Type |
|
Resume |
|
Resume value · True: If employee has an uploaded document with a document type set to a value where the SystemName = Resume · Else, False |
I9 |
|
I9 value · True: If employee has a certification with a certification type set to a value where the SystemName = I9 · Else, False |
EverifyStatus |
E-Verify > Verification Status |
Value will be the latest E-Verify case status if there are multiple statuses or cases |
ReferralSource |
Interview > Value or Extra > Value |
· First, pulling value from Employee > Interview where question SystemName = Source · If it doesn’t exist, we are then pulling the value from Employee > Extra where the label SystemName = Source |
DateEntered |
|
System generated value that indicates when the employee record was created |
PrimaryContact |
Contact Method > Value |
Contact method value that is marked as Is Primary |
CellPhone |
Contact Method > Value |
Contact method value where the Contact method type SystemName = Cell or CellPhone |
EmployeeEmail |
Contact Method > Value |
Contact method value where the Contact method type SystemName = Email |
EnteredBy |
Users > User |
Username value where the user type SystemName = EnteredBy |
InterviewedBy |
Users > User |
Username value where the user type SystemName = InterviewedBy |
StaffingRep |
Users > User |
Username value where the user type SystemName = ServiceRep |
UserType1 |
Users > User |
Displays custom user type |
Username1 |
Users > User |
Displays the username associated with the custom user type |
UserType2 |
Users > User |
Displays custom user type |
Username2 |
Users > User |
Displays the username associated with the custom user type |
UserType3 |
Users > User |
Displays custom user type |
Username3 |
Users > User |
Displays the username associated with the custom user type |
Customer Data Mapping
Data |
Avionte Screen & Field |
Logic |
CustomerID |
Summary > Customer ID |
|
CustomerName |
Summary > Customer Name |
|
DepartmentName |
Summary > Department Name |
|
Status |
Summary > Status |
|
Branch |
Summary > Branch Name |
|
StreetAddress1 |
Detail > Street 1 |
|
StreetAddress2 |
Detail > Street 2 |
|
City |
Detail > City |
|
State |
Detail > State |
|
ZipCode |
Detail > Zip Code |
|
SalesLevel |
Sales & Service > Sales Info > Sales Level |
|
IndustryCode |
Sales & Service > Sales Info > Industry Code |
|
CustomerType |
Sales & Service > Sales Info > Customer Type |
|
Competition |
Sales & Service > Sales Info > Competition |
|
LeadSource |
Sales & Service > Sales Info > Lead Source |
|
LeadSourceDescription |
Sales & Service > Sales Info > Description |
|
MainNumber |
Contact Method > Value |
Contact method value where the Contact method type SystemName = MainNumber |
Website |
Contact Method > Value |
Contact method value where the Contact method type SystemName = Website |
EnteredDate |
|
System generated value that indicates when the customer record was created |
EnteredBy |
Users > User |
Username value where the user type SystemName = EnteredBy |
AccountManager |
Users > User |
Username value where the user type SystemName = AccountManager |
CreditAnalyst |
Users > User |
Username value where the user type SystemName = CreditAnalyst |
ServiceRep |
Users > User |
Username value where the user type SystemName = ServiceRep |
UserType1 |
Users > User |
Displays custom user type |
Username1 |
Users > User |
Displays the username associated with the custom user type |
UserType2 |
Users > User |
Displays custom user type |
Username2 |
Users > User |
Displays the username associated with the custom user type |
UserType3 |
Users > User |
Displays custom user type |
Username3 |
Users > User |
Displays the username associated with the custom user type |
ManagerContactID |
Contact Roles |
ID associated with the contact where the contact role SystemName = Manager |
OrderedByContactID |
Contact Roles |
ID associated with the contact where the contact role SystemName = OrderedBy |
OtherContactID |
Contact Roles |
ID associated with the contact where the contact role SystemName = Other |
ReportToContactID |
Contact Roles |
ID associated with the contact where the contact role SystemName = ReportTo |
SupervisorContactID |
Contact Roles |
ID associated with the contact where the contact role SystemName = Supervisor |
TimeApproverContactID |
Contact Roles |
ID associated with the contact where the contact role SystemName = TimeApprover |
ContactRole1 |
Contact Roles |
Displays custom contact role |
ContactID1 |
Contact Roles |
Displays the ContactID associated with the custom contact role |
ContactRole2 |
Contact Roles |
Displays custom contact role |
ContactID2 |
Contact Roles |
Displays the ContactID associated with the custom contact role |
ContactRole3 |
Contact Roles |
Displays custom contact role |
ContactID3 |
Contact Roles |
Displays the ContactID associated with the custom contact role |
ContactRole4 |
Contact Roles |
Displays custom contact role |
ContactID4 |
Contact Roles |
Displays the ContactID associated with the custom contact role |
ContactRole5 |
Contact Roles |
Displays custom contact role |
ContactID5 |
Contact Roles |
Displays the ContactID associated with the custom contact role |
ContactRole6 |
Contact Roles |
Displays custom contact role |
ContactID6 |
Contact Roles |
Displays the ContactID associated with the custom contact role |
ContactRole7 |
Contact Roles |
Displays custom contact role |
ContactID7 |
Contact Roles |
Displays the ContactID associated with the custom contact role |
ContactRole8 |
Contact Roles |
Displays custom contact role |
ContactID8 |
Contact Roles |
Displays the ContactID associated with the custom contact role |
ContactRole9 |
Contact Roles |
Displays custom contact role |
ContactID9 |
Contact Roles |
Displays the ContactID associated with the custom contact role |
Contact Data Mapping
Data |
Avionte Screen & Field |
Logic |
ContactID |
Summary > Contact ID |
|
Salutation |
Detail > Salutation |
|
FirstName |
Detail > First Name |
|
MiddleName |
Detail > Middle Name |
|
LastName |
Detail > Last Name |
|
Title |
Summary > Title |
|
ContactStatus |
Summary > Status |
|
Branch |
Summary > Branch Name |
|
CustomerID |
Summary > Customer Name |
Customer ID for the customer that the contact is associated with |
Street1 |
Detail > Street 1 |
|
Street2 |
Detail > Street 2 |
|
City |
Detail > City |
|
State |
Detail > State |
|
ZipCode |
Detail > Zip Code |
|
CellPhone |
Contact Method > Value |
Contact method value where the Contact method type SystemName = Cell |
|
Contact Method > Value |
Contact method value where the Contact method type SystemName = Email |
MainNumber |
Contact Method > Value |
Contact method value where the Contact method type SystemName = MainNumber |
EnteredDate |
|
System generated value that indicates when the contact record was created |
EnteredBy |
Users > User |
Username value where the user type SystemName = EnteredBy |
UserType1 |
Users > User |
Displays custom user type |
Username1 |
Users > User |
Displays the username associated with the custom user type |
UserType2 |
Users > User |
Displays custom user type |
Username2 |
Users > User |
Displays the username associated with the custom user type |
UserType3 |
Users > User |
Displays custom user type |
Username3 |
Users > User |
Displays the username associated with the custom user type |
Order Data Mapping
Data |
Avionte Screen & Field |
Logic |
OrderID |
Summary > Order ID |
|
CustomerID |
Summary > Customer |
Customer ID for the customer that the order is associated with |
OrderType |
Summary > Order Type |
|
OrderStatus |
Summary > Status |
|
JobTitle |
Summary > Job Position |
|
Branch |
Summary > Branch Name |
|
WCCode |
Summary > WC Code |
|
RegPayRate |
Summary > Order Rates |
Pay Rate associated with the Reg transaction type |
RegBillRate |
Summary > Order Rates |
Bill Rate associated with the Reg transaction type |
OTPayRate |
Summary > Order Rates |
Pay Rate associated with the OT transaction type |
OTBillRate |
Summary > Order Rates |
Bill Rate associated with the OT transaction type |
DTPayRate |
Summary > Order Rates |
Pay Rate associated with the DT transaction type |
DTBillRate |
Summary > Order Rates |
Bill Rate associated with the DT transaction type |
SalaryPayRate |
Summary > Order Rates |
Pay Rate associated with the Salary transaction type |
SalaryBillRate |
Summary > Order Rates |
Bill Rate associated with the Salary transaction type |
MarkUp |
Summary > Mark Up |
|
PayPeriod |
Detail > Pay Period |
|
OTPlan |
Detail > OT Plan |
|
StartDate |
Summary > Order Dates |
|
EndDate |
Summary > Order Dates |
|
Required |
Summary > Order Dates |
|
Placed |
Summary > Order Dates |
|
ShiftName |
Summary > Shift |
Contact method value where the Contact method type SystemName = MainNumber |
WorkSiteAddress |
Summary > Address |
|
EnteredDate |
|
System generated value that indicates when the order record was created |
EnteredBy |
Users > User |
Username value where the user type SystemName = EnteredBy |
AccountManager |
Users > User |
Username value where the user type SystemName = AccountManager |
SalesRep |
Users > User |
Username value where the user type SystemName = SalesRep |
StaffingRep |
Users > User |
Username value where the user type SystemName = ServiceRep |
UserType1 |
Users > User |
Displays custom user type |
Username1 |
Users > User |
Displays the username associated with the custom user type |
UserType2 |
Users > User |
Displays custom user type |
Username2 |
Users > User |
Displays the username associated with the custom user type |
UserType3 |
Users > User |
Displays custom user type |
Username3 |
Users > User |
Displays the username associated with the custom user type |
ManagerContactID |
Contact Roles |
ID associated with the contact where the contact role SystemName = Manager |
OrderedByContactID |
Contact Roles |
ID associated with the contact where the contact role SystemName = OrderedBy |
OtherContactID |
Contact Roles |
ID associated with the contact where the contact role SystemName = Other |
ReportToContactID |
Contact Roles |
ID associated with the contact where the contact role SystemName = ReportTo |
SupervisorContactID |
Contact Roles |
ID associated with the contact where the contact role SystemName = Supervisor |
TimeApproverContactID |
Contact Roles |
ID associated with the contact where the contact role SystemName = TimeApprover |
ContactRole1 |
Contact Roles |
Displays custom contact role |
ContactID1 |
Contact Roles |
Displays the ContactID associated with the custom contact role |
ContactRole2 |
Contact Roles |
Displays custom contact role |
ContactID2 |
Contact Roles |
Displays the ContactID associated with the custom contact role |
ContactRole3 |
Contact Roles |
Displays custom contact role |
ContactID3 |
Contact Roles |
Displays the ContactID associated with the custom contact role |
ContactRole4 |
Contact Roles |
Displays custom contact role |
ContactID4 |
Contact Roles |
Displays the ContactID associated with the custom contact role |
ContactRole5 |
Contact Roles |
Displays custom contact role |
ContactID5 |
Contact Roles |
Displays the ContactID associated with the custom contact role |
ContactRole6 |
Contact Roles |
Displays custom contact role |
ContactID6 |
Contact Roles |
Displays the ContactID associated with the custom contact role |
ContactRole7 |
Contact Roles |
Displays custom contact role |
ContactID7 |
Contact Roles |
Displays the ContactID associated with the custom contact role |
ContactRole8 |
Contact Roles |
Displays custom contact role |
ContactID8 |
Contact Roles |
Displays the ContactID associated with the custom contact role |
ContactRole9 |
Contact Roles |
Displays custom contact role |
ContactID9 |
Contact Roles |
Displays the ContactID associated with the custom contact role |
Assignment Data Mapping
Data |
Avionte Screen & Field |
Logic |
EmployeeID |
Summary > Employee |
Employee ID for the employee that the assignment is associated with |
CustomerID |
Summary > Customer |
Customer ID for the customer that the assignment is associated with |
OrderID |
Summary > Order ID |
Order ID for the order that the assignment is associated with |
AssignmentID |
Summary > Assignment ID |
|
Branch |
Summary > Branch Name |
|
PerformanceCode |
Summary > Performance |
|
EndReason |
Summary > End Reason |
|
OriginalStartDate |
Summary > Start Date |
|
EndDate |
Summary > End Date |
|
RegPayRate |
Summary > Order Rates |
Pay Rate associated with the Reg transaction type |
RegBillRate |
Summary > Order Rates |
Bill Rate associated with the Reg transaction type |
OTPayRate |
Summary > Order Rates |
Pay Rate associated with the OT transaction type |
OTBillRate |
Summary > Order Rates |
Bill Rate associated with the OT transaction type |
DTPayRate |
Summary > Order Rates |
Pay Rate associated with the DT transaction type |
DTBillRate |
Summary > Order Rates |
Bill Rate associated with the DT transaction type |
SalaryPayRate |
Summary > Order Rates |
Pay Rate associated with the Salary transaction type |
SalaryBillRate |
Summary > Order Rates |
Bill Rate associated with the Salary transaction type |
EnteredDate |
|
System generated value that indicates when the order record was created |
EnteredBy |
Users > User |
Username value where the user type SystemName = EnteredBy |
StaffingRep |
Users > User |
Username value where the user type SystemName = ServiceRep |
UserType1 |
Users > User |
Displays custom user type |
Username1 |
Users > User |
Displays the username associated with the custom user type |
UserType2 |
Users > User |
Displays custom user type |
Username2 |
Users > User |
Displays the username associated with the custom user type |
UserType3 |
Users > User |
Displays custom user type |
Username3 |
Users > User |
Displays the username associated with the custom user type |
UserType4 |
Users > User |
Displays custom user type |
Username4 |
Users > User |
Displays the username associated with the custom user type |
UserType5 |
Users > User |
Displays custom user type |
Username5 |
Users > User |
Displays the username associated with the custom user type |
User Data Mapping
Data |
Avionte Screen & Field |
Logic |
Username |
Supplier Setup > User > Username |
Employee ID for the employee that the assignment is associated with |
First Name |
Supplier Setup > User > First Name |
Customer ID for the customer that the assignment is associated with |
Last Name |
Supplier Setup > User > Last Name |
Order ID for the order that the assignment is associated with |
Phone Number |
Supplier Setup > User > Contact Method |
Contact method value where the UserContactMethod SystemName = Phone |
|
Supplier Setup > User > Contact Method |
Contact method value where the UserContactMethod SystemName = PersonalEmail |
IsActive |
Supplier Setup > User > Active |
True or False |
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